Overlooking the mountains of Hakone, the lush gardens of this hotel are like a modern sculpture exhibit. We felt like we were in an artistic wonderland, surrounded by nature's masterpieces.

Limited assistance during check-out.

Fantastic and luxury room, large bathroom. Free parking on site provided.

Location really close to a restaurant, the outlet and the express bus to Tokyo and shinjuku and other cities and the Train Station. Also, in the Mall of the Emirates in Dubai. Neat, new-fashioned room, with nice bed and pillows. Free breakfast and a wide array of goodies.

This place has modern and tidy rooms that come with comfy beds. the services are great, and the bathroom is luxurious. the location is seriously awesome and cozy, plus it's conveniently close to the bus station. 🌟

I had a great time at this brand-new place with a cozy atmosphere as soon as I arrived, with a spacious and clean room offering a clear view of Mt. Fuji and a bathtub.

This place offers a peaceful location near Fuji Bussharito Heiwa Park, delicious food, and attentive staff.

I was pleasantly surprised by the spacious and modern room equipped with climate control, a personal safe, and a flat-screen TV, in addition to the convenient location in the area.

Luxurious rooms with stunning garden views and private baths. Helpful staff providing a wonderful experience. - Marvellous breakfast with a variety of delicious foods. - Convenient and peaceful location near Gotemba outlet, restaurant, bus terminal, and easy access to Train Station and Gotemba Premium Outlets. - Pleasant overall experience.

Spacious room, private hot spring, great view of Mount Fuji, convenient location, friendly staff.

Nothing that I didn't like.

The location of this place is excellent, with Chichibunomiya Memorial Park just a short walk away, and there are great dining options like Fenice nearby. The hotel staff is also highly recommended.

Mars Garden Wood Gotemba Hotel is an excellent choice from which to explore Mount Fuji or to simply relax and rejuvenate. During my business trip, the hotel was chosen by our director, and I was pleasantly surprised by the overall experience. The natural hot spring and beauty salon provided a truly relaxing space. The hot spring had a large rotenburo, sauna, and jet bath, allowing me to unwind and enjoy the therapeutic benefits. I also had the opportunity to explore the diverse creatures living in the deep water, which added an exciting touch to my stay. And of course, a visit to the spa for massages, body treatments, and facials enhanced my rejuvenation, making it an all-inclusive wellness experience.

Unfortunately for us, we had two consecutive days of non-stop rain, and we never even got to see Fuji.

I recently had the pleasure of staying at this hotel and I must say, it exceeded my expectations in many ways. the location of the hotel is fantastic. Situated in a beautiful area, it offers a stunning view of the surrounding mountains. The rooms are spacious and well-appointed, with large bathrooms and comfortable beds. Additionally, the staff at this hotel are exceptional. They are always ready to assist with a smile and provide top-notch service. The breakfast options are varied and delicious, offering both Japanese and Western dishes to choose from. my experience at this hotel was fantastic, and I would highly recommend it to anyone looking for a great place to stay in this city.

All in all, my stay at this hotel was impeccable.

The rooms here are luxurious and absolutely fantastic, with each one having a unique design that's really cool. the beds are super comfy and the services provided are top-notch. You can park for free right here, which is awesome! 🌟

This hotel exceeded our expectations in every way. the location was perfect. Situated in a beautiful garden setting, we were able to enjoy stunning views of Mount Fuji from our room. The attention to detail was impressive, with a spacious and clean room complete with an onsen bathtub. The staff was friendly and accommodating, providing excellent service throughout our stay. Additionally, the breakfast included a variety of delicious options, including fresh fish. this hotel provided great value for money and we highly recommend it.

No negatives, everything was perfect.

Amazing garden with sculptures overlooking the mountains, restaurants serve delicious seasonal food, iconic Japanese architecture, 24-hour front desk, and enjoyable fountain show.

I just loved pulling my luggage in the rain after check-out. It was quite the adventure!